Contact HR

There are several ways to reach us:

  • Our dedicated TDX Ticketing System
  • Via phone – 512-223-7572
  • HR Business Partners:
    • Erica Breedlove – 512-738-2690
    • Donald Jackson – 737-733-2522
    • Aly Wang – 737-232-0973

Please remember to exclude any confidential information, such as FMLA or ADA information, in written communications. In the drop-down menu below, you’ll find the names, phone numbers, and email addresses for all HR staff members.

Office of the Vice Chancellor Human Resources

 CONTACT PHONE   EMAIL
Kelly Torrico – Vice Chancellor 512-223-7572 kelly.torrico@austincc.edu
Vicki Franklin – Executive Assistant 512-223-7572 vfrankli@austincc.edu
Elma Benavides – Managing Director 512-223-7520 elma.benavides@austincc.edu
Cyndy Cerbin – Communications Coordinator 512-738-4356 cyndy.cerbin@austincc.edu

HR Business Partners

Areas of Responsibility:

  • Serve as liaison between HR “home office” and ACC campuses
  • Provide managers with strategic assistance
  • Coach and consult on employee relations matters
  • More on the HR Business Partners web page
 CONTACT PHONE   EMAIL
Donald Jackson – South Region Business Partner 737-733-2522 donald.jackson@austincc.edu
Aly Wang – Central Region Business Partner 737-232-0973 peiran.wang@austincc.edu
Erica Breedlove – North Region Business Partner 512-738-2690 ebreedlo@austincc.edu

Total Rewards and Shared Services Team

Areas of Responsibility:

  • ADA
  • Benefits
  • Health, dental, and vision insurance
  • Family Medical Leave Act (FMLA)
  • Sick Leave Pool
  • Employee Wellness
  • Employee Assistance Program – EAP
  • Public Service Loan Forgiveness (PSLF) Employer Certification- email hr-pslf@austincc.edu
  • Employment Verification – email voehr@austincc.edu
 CONTACT PHONE   EMAIL
Alisol Martinez – Total Rewards and
Shared Services Manager		 512-223-7800 alisol.martinez@austincc.edu
Prisca Baker – Shared Services Supervisor 512-223-7028 pbaker1@austincc.edu
Kelly Clennan – Total Rewards Supervisor 512-223-7609 kelly.clennan@austincc.edu
Lisa Griggs – Shared Services Lead 512-223-7674 lisa.griggs@austincc.edu
Anna Carrasco – Shared Services Lead 512-223-7537 anna.carrasco@austincc.edu
Kim Akalski – Accommodations Coordinator 512-223-7726 kimberly.akalski@austincc.edu
Mauri Winters – Wellness Coordinator 512-223-7577 mmiculek@austincc.edu
Gabby Guerrero – Total Rewards Coordinator 512-223-7228 gguerro@austincc.edu
Caryn Christoper – Data Coordinator 512-223-7604 cchristo@austincc.edu
Mayra Briones – Benefits Data Coordinator 512-223-7617 mayra.briones@austincc.edu
Natasha McDougal – Total Rewards Specialist 512-223-7534 natasha.mcdougal@austincc.edu
Jennifer Uptmore – HR Specialist 512-223-7229 juptmore@austincc.edu
Maria Hernandez – HR Specialist 512-223-7073 maria.hernandez@austincc.edu
Richard Kenney – HR Specialist 512-223-7538 richard.kenney@austincc.edu
Sowmya Hemanth – HR Specialist 512-223-7232 sowmya.hemanth@austincc.edu
Marisol Garcia – HR Specialist 512-223-7769 marisol.garcia@austincc.edu
Heather Govea – HR Benefits Coordinator 512-223-7543 heather.govea@austincc.edu
Kadey Desai – HR Specialist 512-223-7608 kadey.desai@austincc.edu
Annie Tang – HR Total Rewards Analyst 512-223-7225 haowen.tang@austincc.edu
Brittney Tran – Assistant II 512-223-7573 brittney.tran@austincc.edu
Lupe Ayala – Hourly 512-223-7572 guadalupe.avalos@austincc.edu
Avery Bell – Hourly 512-223-7568 avery.bell@austincc.edu
Lexie Barron – Hourly 512-223-7576 lexie.barron@austincc.edu
Osman Jalloh – Hourly 512-223-7568 osman.jalloh@austincc.edu
Lauren Santos – Hourly 512-223-7572 lauren.santos@austincc.edu

Talent Development Team

  • Professional Development Programs
  • Custom Workshops Requests
  • Employee Training
  • Performance Evaluation
  • Supervisory and Leadership Training
  • Employee Compliance Training
  • Employee Tuition Voucher Program
 CONTACT PHONE   EMAIL
Dr. Lora Delgado – Prof. Development Director 512-223-7572 lora.delgado@austincc.edu
Inelia Caimanque – Staff Development Coord. 512-223-7230 inelia.caimanque@austincc.edu
Matthew Castilleja – Staff Development Coord. 512-223-7536 matthew.castilleja@austincc.edu

HR Information and Systems

  • Workday Development
  • Business Processes
 CONTACT PHONE   EMAIL
Dawn Hatten – Supervisor 512-223-7563 dawn.hatten@austincc.edu
Devynn Devilbiss – Analyst and Trainer 512-223-7231 devynn.devilbiss@austincc.edu
Ling Cheng – Analyst 512-223-7973 ling.cheng@austincc.edu
Joshua Williamson – Analyst 512-223-7571 joshua.williamson@austincc.edu

HR Leadership

Kelly Torrico
Vice Chancellor

Elma Benavides
Managing Dir.

Erica Breedlove
Business Partner

Donald Jackson
Business Partner

Aly Wang
Business Partner

Lora Delgado
Professional Development Dir.

Alisol Martinez
Shared Services Manager

Prisca Baker
Shared Services
Supervisor

Kelly Clennan
Total Rewards Supervisor

Dawn Hatten
Info Systems
Supervisor

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