ACC’s Employee Assistance Program (EAP) services are available to staff, faculty, and adjunct faculty.
Our EAP partner, Deer Oaks EAP, recently announced that it will now be doing business as AllOne Health. As part of this update, ACC employees will have access to some expanded benefit offerings and an all-new EAP Member Portal starting February 1, 2025.
The new portal will provide:
- Enhanced Features: Access mental health support, self-guided therapy (iCBT), financial wellness tools, work-life resources, and new medical advocacy referrals
- Convenient Support: Easier navigation and seamless connection to services like live chat, phone support, and online request forms
- A New Member Portal App: You’ll be able to access the new member portal from your mobile device and request support anytime
How to Get Started:
1. Visit AllOneHealth.com/DeerOaks and click “Sign Up” to create an account using your email and company code: austinccd
2. Once you submit your information, your account is created.
3. If you experience any issues while creating an account, click “Email Support”.
How to Download the New EAP Member Portal Web App
1. From your mobile phone, open Safari (iPhone) or Chrome (Android)
2. Visit AllOneHealth.com/DeerOaks
3. Tap the share icon (iPhone: square with an arrow; Android: three dots)
4. Select “Add to Home Screen” and tap “Add”
This will place the updated Member Portal icon on your home screen, giving you quick access to all the latest resources and features. We provide these EAP benefits to help you thrive in all areas of life with holistic support for mental health, well-being, and more. These benefits are completely confidential to use, and open to family members. We encourage you to reach out to EAP for personalized support!
The EAP Supports DAAPP
The EAP also provides educational and counseling support for employees through the ACC Drug and Alcohol Abuse Prevention Program (DAAPP for Employees).
Help is just a phone call or click away!
EAP Helpline: 1-888-993-7650
Email: allonehealth.com/deeroaks
AllOne Health EAP website (login=your acc email address, password = austinccd)