There are several ways to reach us:
- Our dedicated TDX Ticketing System
- Via phone – 512-223-7572
- HR Business Partners:
- Erica Breedlove – 512-738-2690
- Donald Jackson – 737-733-2522
- Aly Wang – 737-232-0973
Please remember to exclude any confidential information, such as FMLA or ADA information, in written communications. In the drop-down menu below, you’ll find the names, phone numbers, and email addresses for all HR staff members.
Office of the Vice Chancellor Human Resources
| CONTACT | PHONE | |
|---|---|---|
| Kelly Torrico – Vice Chancellor | 512-223-7572 | kelly.torrico@austincc.edu |
| Vicki Franklin – Executive Assistant | 512-223-7572 | vfrankli@austincc.edu |
| Elma Benavides – Managing Director | 512-223-7520 | elma.benavides@austincc.edu |
| Cyndy Cerbin – Communications Coordinator | 512-738-4356 | cyndy.cerbin@austincc.edu |
Areas of Responsibility:
- Serve as liaison between HR “home office” and ACC campuses
- Provide managers with strategic assistance
- Coach and consult on employee relations matters
- More on the HR Business Partners web page
| CONTACT | PHONE | |
|---|---|---|
| Donald Jackson – South Region Business Partner | 737-733-2522 | donald.jackson@austincc.edu |
| Aly Wang – Central Region Business Partner | 737-232-0973 | peiran.wang@austincc.edu |
| Erica Breedlove – North Region Business Partner | 512-738-2690 | ebreedlo@austincc.edu |
Total Rewards and Shared Services Team
Areas of Responsibility:
- ADA
- Benefits
- Health, dental, and vision insurance
- Family Medical Leave Act (FMLA)
- Sick Leave Pool
- Employee Wellness
- Employee Assistance Program – EAP
- Public Service Loan Forgiveness (PSLF) Employer Certification- email hr-pslf@austincc.edu
- Employment Verification – email voehr@austincc.edu
| CONTACT | PHONE | |
| Alisol Martinez – Total Rewards and Shared Services Manager |
512-223-7800 | alisol.martinez@austincc.edu |
| Prisca Baker – Shared Services Supervisor | 512-223-7028 | pbaker1@austincc.edu |
| Kelly Clennan – Total Rewards Supervisor | 512-223-7609 | kelly.clennan@austincc.edu |
| Lisa Griggs – Shared Services Lead | 512-223-7674 | lisa.griggs@austincc.edu |
| Anna Carrasco – Shared Services Lead | 512-223-7537 | anna.carrasco@austincc.edu |
| Kim Akalski – Accommodations Coordinator | 512-223-7726 | kimberly.akalski@austincc.edu |
| Mauri Winters – Wellness Coordinator | 512-223-7577 | mmiculek@austincc.edu |
| Gabby Guerrero – Total Rewards Coordinator | 512-223-7228 | gguerro@austincc.edu |
| Caryn Christoper – Data Coordinator | 512-223-7604 | cchristo@austincc.edu |
| Mayra Briones – Benefits Data Coordinator | 512-223-7617 | mayra.briones@austincc.edu |
| Natasha McDougal – Total Rewards Specialist | 512-223-7534 | natasha.mcdougal@austincc.edu |
| Jennifer Uptmore – HR Specialist | 512-223-7229 | juptmore@austincc.edu |
| Maria Hernandez – HR Specialist | 512-223-7073 | maria.hernandez@austincc.edu |
| Richard Kenney – HR Specialist | 512-223-7538 | richard.kenney@austincc.edu |
| Sowmya Hemanth – HR Specialist | 512-223-7232 | sowmya.hemanth@austincc.edu |
| Marisol Garcia – HR Specialist | 512-223-7769 | marisol.garcia@austincc.edu |
| Heather Govea – HR Benefits Coordinator | 512-223-7543 | heather.govea@austincc.edu |
| Kadey Desai – HR Specialist | 512-223-7608 | kadey.desai@austincc.edu |
| Annie Tang – HR Total Rewards Analyst | 512-223-7225 |  haowen.tang@austincc.edu |
| Brittney Tran – Assistant II | 512-223-7573 | brittney.tran@austincc.edu |
| Lupe Ayala – Hourly | 512-223-7572 | guadalupe.avalos@austincc.edu |
| Avery Bell – Hourly | 512-223-7568 | avery.bell@austincc.edu |
| Lexie Barron – Hourly | 512-223-7576 | lexie.barron@austincc.edu |
| Osman Jalloh – Hourly | 512-223-7568 | osman.jalloh@austincc.edu |
| Lauren Santos – Hourly | 512-223-7572 | lauren.santos@austincc.edu |
- Professional Development Programs
- Custom Workshops Requests
- Employee Training
- Performance Evaluation
- Supervisory and Leadership Training
- Employee Compliance Training
- Employee Tuition Voucher Program
| CONTACT | PHONE | |
| Dr. Lora Delgado – Prof. Development Director | 512-223-7572 | lora.delgado@austincc.edu |
| Inelia Caimanque – Staff Development Coord. | 512-223-7230 | inelia.caimanque@austincc.edu |
| Matthew Castilleja – Staff Development Coord. | 512-223-7536 | matthew.castilleja@austincc.edu |
- Workday Development
- Business Processes
| CONTACT | PHONE | |
| Dawn Hatten – Supervisor | 512-223-7563 | dawn.hatten@austincc.edu |
| Devynn Devilbiss – Analyst and Trainer | 512-223-7231 | devynn.devilbiss@austincc.edu |
| Ling Cheng – Analyst | 512-223-7973 | ling.cheng@austincc.edu |
| Joshua Williamson – Analyst | 512-223-7571 | joshua.williamson@austincc.edu |
