How Can We Help?
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General FAQs
- Abbreviations and Acronyms
- What is Business Services doing to make its processes faster and more efficient?
- Where can I find the contact information for Business Services Employees?
- Will there be another Business Services Presents: Teachable Moments - Listening Tour?
- What is ACC's fiscal year?
- What is ACC's procurement management process?
- Which department handles asset tracking, inventory management, and lifecycle management?
- Which department handles billing inquiries, accounts receivable, and tax reporting?
- Which department handles mailroom services, moving services, warehouse operations, and recycling services?
- Which department handles payroll, financial/retirement reporting, and payment distribution?
- Which department handles procurement, compliance enforcement, and invoice processing?
- Which department handles financial data collection/procession/reporting and internal controls?
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Business Partner FAQs
- Doing Business with ACC
- Where can I find ACC's standard insurance requirements?
- How do I get on bidder's list?
- What is meant by conflicts of interest?
- Where are the current solicitation opportunities advertised?
- Can I attend the opening of bids and submittals received?
- How do I find out about the Small Business Development Program?
- Where can I find ACC's standard insurance requirements?
- How do I register as a supplier?
- How do I choose a commodity code for my online supplier profile?
- How do I register for the SLBE certification?
- Do state-certified HUBs or Small Businesses qualify for the SLBE program?
- How long is the SLBE certification valid?
- How can SLBEs be proactive in seeking business opportunities with ACC?
- How do I find out about procurement opportunities?
- Do I have to be a registered supplier before I can submit a bid?
- How are solicitations scored?
- What are ACC's payment terms?
- How do I get my supplier invoice paid?
- How do I contact the buyers?
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Student FAQs
- Expected Refund from a Sponsor
- How do I get my refund for an overpayment or a dropped class?
- How do I get help with a tuition payment plan?
- Where do I find my IRS form 1098-T (tuition statement)?
- Where do I get help with billing, payment, and tuition questions?
- If a sponsor is paying my tuition, what needs to happen before I can register for classes?
- How do I get more information about an expected refund from my sponsor?
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Faculty and Staff FAQs
- ACC Payslip Information
- Where do I find help with my ACCeID or password?
- Where can I find my payslips?
- Where do I find my tax documents?
- Where can I find my W-2?
- How do I get help understanding my payslip?
- Where can I find help for Workday?
- How do I enter or correct my time in Workday?
- How do I enter or correct and absence in Workday?
- How do I get paid if I forgot to enter or submit my time by the deadline?
- How do employees get paid for holidays?
- How to I update my direct deposit information?
- How do I change my W-4 tax withholding elections?
- How do I appoint someone else to approve employee timesheets when I have planned leave?
- Where can I find more information on my Period Activity Pay?
- Is every field mandatory when completing a task or generating a report in Workday?
- How can I see the status of a supplier's payment?
- Where can I find my assets (inventory)?
- Where do my items and equipment ship to?
- How do I return an item?
- How do I move equipment?
- Who applies the asset tag when equipment is received?
- What criteria determine whether an item should be asset tagged?
- Where do I find help for my ACC credit card (P-Card, Fuel Card, Travel Card)?
- Where do I find help for my ACC mobile device (phone or tablet)?
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Where do I find help for my ACC credit card (P-Card, Fuel Card, Travel Card)?
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General P, Travel, and Fuel card questions pertaining to use, verifications, or policy, should reach out to PurchasingCard@austincc.edu. Visit our Credit Card Services page for more information.
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