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What is Business Services doing to make its processes faster and more efficient?

  • AI for Invoice to Cash (I2C) has been implemented.
  • AI for Expense Audits was implemented by Finance Transformation & Treasury (FTT) in the Summer/Fall 2024. This product will free up team members from conducting manual audits and eliminate redundancy.
  • The Procurement Assistants will process more reqs under $10K, respond to cardholder enquiries, and help with SBDP tasks. The Accounting Clerks can upskill to Accounting Technician vacancies who will handle the increase in student sponsorships.
  • Business Services must ensure transactions are compliant with policy, rules, and statutes to avoid audit findings.
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