Student Accident Insurance

We understand that accidents happen, and that’s why we offer Student Accident Insurance to all our students. This insurance provides coverage for accidents that occur on or off campus during school-sponsored activities. From minor injuries to more serious incidents, this policy provides financial protection for medical expenses and emergency treatment. With our Student Accident Insurance, you can focus on your studies and campus life with peace of mind, knowing you’re protected.

Filing a Claim

To start filing a Student Accident Insurance Claim, have an ACC employee complete our Student Accident Insurance Claim form. The form will automatically send the provided answers, an insurance packet, and a medical card to the provided student’s email. The ACC employee must also fill out a separate Injury/Incident Reporting Form for the Department of Safety and Environmental Management.

Once an ACC employee submits the Student Accident Insurance Claim form, the student will receive an email with an insurance packet to complete, beginning with Section II. The student can then reply to the email with a copy of the completed packet to start a Student Accident Insurance claim.

It is important to enter the student’s email address accurately, so they receive the necessary insurance documentation. If you do not know the student’s email address or any other information needed for the form, the nearest Campus Management Office can provide it.

Frequently Asked Questions

What is the Student Accident Insurance?

ACC Student Accident Insurance is secondary insurance that helps pay for covered medical expenses when a registered student is injured during an ACC-covered activity, such as on an ACC campus, during class-related activities, or while participating in a College-sponsored event.

Who is covered by the Student Accident Insurance?

All registered students are covered, except for some Corporate Solutions classes and Business Assessment Center clients.

What does this insurance coverage pay for?

ACC Student Accident Insurance helps pay for covered medical expenses when a registered student is injured during an ACC-covered activity, such as on an ACC campus, during class-related activities, or while participating in a College-sponsored event.

The policy provides up to $25,000 per covered accident or claim, with a $25 deductible per claim. The insurance pays covered medical expenses based on reasonable and customary charges, which may vary by treatment, procedure, and provider location. Students may be responsible for charges that exceed the insurance company’s reasonable and customary reimbursement amount, as well as any costs not covered by the policy.

This coverage is intended to help with accident-related medical costs, but it is not a substitute for personal health insurance. Students are encouraged to maintain personal health insurance, especially when participating in higher-risk coursework or activities such as welding, nursing, automotive technology, building trades, fire academy, HVAC, laboratory work, clinical programs, or similar hands-on instructional environments.

If a student has personal health insurance, that coverage may also be involved in the billing or claim process. If a student does not have personal health insurance, ACC Student Accident Insurance may still provide benefits for covered accident-related expenses, subject to the policy limits, deductible, reasonable and customary reimbursement rules, and any other policy requirements.

Students remain responsible for their medical bills. Billing is handled between the student and the medical provider, and students are responsible for working directly with the provider and the insurance company to complete the claim process. ACC Risk & Fleet Management provides student accident claim information but does not make medical, billing, or claim-payment decisions. Please see our Personal Health Insurance for Students webpage for information on finding Health Insurance.

How do I select my doctor?

There is no network of medical providers; students are free to choose their doctor or another provider. Medical providers do not have to accept the Student Accident Insurance since there is no network with this insurance program. Students are required to obtain itemized bills that include the diagnosis and treatment codes for submission with the claims forms.

How are claims filed?

Claim forms are available on the ACC Forms Inventory database. Claim forms are processed through the Risk Management and Transportation Office for certification that the claimant is a registered student. Claims are paid by the insurance company, not by ACC. The policy number and other school information are left off the claims form as a security measure, so only registered students who have paid the insurance fee will submit claims.

How does ACC manage my personal information?

We strive to keep your personal information protected in accordance with HIPAA guidelines.

Contact Us

Office of Risk Management & Insurance
RFM Support Form
Risk Management: risk@austincc.edu

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