{"id":4816,"date":"2025-11-05T17:45:40","date_gmt":"2025-11-05T17:45:40","guid":{"rendered":"https:\/\/offices.austincc.edu\/human-resources\/?page_id=4816"},"modified":"2025-11-05T21:59:05","modified_gmt":"2025-11-05T21:59:05","slug":"resolving-workplace-concerns-filing-a-grievance","status":"publish","type":"page","link":"https:\/\/offices.austincc.edu\/human-resources\/resolving-workplace-concerns-filing-a-grievance\/","title":{"rendered":"Resolving Workplace Concerns"},"content":{"rendered":"<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p>Austin Community College encourages open communication and early resolution of workplace concerns. We know that conflicts and misunderstandings can happen. The College provides several ways to resolve issues informally or formally, depending on what\u2019s most appropriate.<\/p>\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"540\" src=\"https:\/\/offices.austincc.edu\/human-resources\/wp-content\/uploads\/sites\/7\/2025\/10\/Rights-Respect-Resilience.pptx-1.png\" alt=\"\" class=\"wp-image-4695\" srcset=\"https:\/\/offices.austincc.edu\/human-resources\/wp-content\/uploads\/sites\/7\/2025\/10\/Rights-Respect-Resilience.pptx-1.png 960w, https:\/\/offices.austincc.edu\/human-resources\/wp-content\/uploads\/sites\/7\/2025\/10\/Rights-Respect-Resilience.pptx-1-300x169.png 300w, https:\/\/offices.austincc.edu\/human-resources\/wp-content\/uploads\/sites\/7\/2025\/10\/Rights-Respect-Resilience.pptx-1-768x432.png 768w, https:\/\/offices.austincc.edu\/human-resources\/wp-content\/uploads\/sites\/7\/2025\/10\/Rights-Respect-Resilience.pptx-1-150x84.png 150w, https:\/\/offices.austincc.edu\/human-resources\/wp-content\/uploads\/sites\/7\/2025\/10\/Rights-Respect-Resilience.pptx-1-320x180.png 320w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/figure>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h4 class=\"wp-block-heading\"><strong>Start with Communication<\/strong><\/h4>\n<p>Many workplace issues can be resolved through open and respectful conversation.<br \/>If you feel comfortable, begin by discussing your concern with:<\/p>\n<ul class=\"wp-block-list\">\n<li>The person directly involved, or<\/li>\n<li>Your immediate supervisor<\/li>\n<\/ul>\n<p>When you have this conversation:<\/p>\n<ul class=\"wp-block-list\">\n<li>Focus on specific facts and behaviors.<\/li>\n<li>Listen actively and seek mutual understanding.<\/li>\n<li>Keep notes for your own records.<\/li>\n<li>If needed, follow up in writing to confirm next steps.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h4 class=\"wp-block-heading\"><strong>Where to go from here<\/strong><\/h4>\n<p>If your issue isn\u2019t resolved through direct discussion, but you&#8217;re not ready to file a grievance, drop your concern here. Human Resources will help you determine the best path to resolution. <\/p>\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\">I have a concern<\/a><\/div>\n<\/div>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><strong><strong>Your other options<\/strong><\/strong><\/p>\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"https:\/\/offices.austincc.edu\/ombudsperson\/\">Ombudsperson:<\/a><\/strong> For private, informal conflict resolution or coaching.<\/li>\n<li><a href=\"https:\/\/offices.austincc.edu\/equal-opportunity-compliance\/employee-relations\/employee-grievance-process\/\"><strong>Filing a grievance:<\/strong><\/a> A formal request to the Employee Relations Officer to resolve a workplace concern that does not involve an allegation of discrimination based on a protected class.<\/li>\n<li><strong><a href=\"https:\/\/offices.austincc.edu\/equal-opportunity-compliance\/\">Office of Equal Opportunity Compliance (OEOC)<\/a>:<\/strong> For issues involving discrimination, harassment, or retaliation.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h4 class=\"wp-block-heading\"><strong>Related Resources<\/strong><\/h4>\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/sites.austincc.edu\/administrative-rules\/?p=1038\">Administrative Rule 4.0702.01 &#8211; Resolution of an Employee Grievance<\/a><\/li>\n<li><a href=\"https:\/\/offices.austincc.edu\/ombudsperson\/\">Ombuds<\/a><\/li>\n<li><a href=\"https:\/\/cm.maxient.com\/reportingform.php?AustinCC&amp;layout_id=12\">Office of Equal Opportunity Compliance Complaint Form<\/a><\/li>\n<li><a href=\"https:\/\/offices.austincc.edu\/human-resources\/contact-hr\/\">Employee Handbook<\/a><\/li>\n<li><a href=\"https:\/\/offices.austincc.edu\/human-resources\/rights-and-responsibilities-for-employees\/\">Rights &amp; Responsibilities<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Austin Community College encourages open communication and early resolution of workplace concerns. We know that conflicts and misunderstandings can happen. The College provides several ways to resolve issues informally or formally, depending on what\u2019s most &hellip; <a href=\"https:\/\/offices.austincc.edu\/human-resources\/resolving-workplace-concerns-filing-a-grievance\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":58,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4816","page","type-page","status-publish","hentry"],"featured_image_src":null,"featured_image_src_square":null,"_links":{"self":[{"href":"https:\/\/offices.austincc.edu\/human-resources\/wp-json\/wp\/v2\/pages\/4816","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/offices.austincc.edu\/human-resources\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/offices.austincc.edu\/human-resources\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/offices.austincc.edu\/human-resources\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/offices.austincc.edu\/human-resources\/wp-json\/wp\/v2\/comments?post=4816"}],"version-history":[{"count":0,"href":"https:\/\/offices.austincc.edu\/human-resources\/wp-json\/wp\/v2\/pages\/4816\/revisions"}],"wp:attachment":[{"href":"https:\/\/offices.austincc.edu\/human-resources\/wp-json\/wp\/v2\/media?parent=4816"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}