{"id":3049,"date":"2025-02-11T22:36:49","date_gmt":"2025-02-11T22:36:49","guid":{"rendered":"https:\/\/offices.austincc.edu\/human-resources\/?page_id=3049"},"modified":"2025-05-15T20:22:33","modified_gmt":"2025-05-15T20:22:33","slug":"from-the-vc-stronger-support-anytime-you-need-it","status":"publish","type":"page","link":"https:\/\/offices.austincc.edu\/human-resources\/1244-2\/from-the-vc-stronger-support-anytime-you-need-it\/","title":{"rendered":"From the VC: Stronger Support, Anytime You Need It"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Riverbats,<\/p>\n<p class=\"wp-block-paragraph\">In times of rapid change and uncertainty, one thing remains constant: our commitment to your well-being. As we navigate transformation together, supporting you\u2014our employees, faculty, and staff\u2014remains a top priority. That\u2019s why I\u2019m excited to share an important enhancement to our Employee Assistance Program (EAP), ensuring you have access to expanded resources and holistic support whenever you need it.<\/p>\n<p class=\"wp-block-paragraph\">Our EAP provider, AllOne Health (formerly Deer Oaks), is bringing new features and an upgraded member portal designed to make accessing care easier, more personalized, and more powerful than ever before.<\/p>\n<h3 class=\"wp-block-heading\">What\u2019s New?<\/h3>\n<p class=\"wp-block-paragraph\">\u2705 Enhanced Support \u2013 Mental health resources, self-guided therapy, financial wellness tools, work-life balance support, and medical advocacy referrals<\/p>\n<p class=\"wp-block-paragraph\">\u2705 Seamless Access \u2013 Live chat, phone support, and online request forms for immediate assistance<\/p>\n<p class=\"wp-block-paragraph\">\u2705 Mobile App and Portal \u2013 A new EAP Member Portal App for instant access on your device<\/p>\n<h3 class=\"wp-block-heading\">Get Started:<\/h3>\n<p class=\"wp-block-paragraph\">\ud83d\udccc Sign Up Online: Visit the <a href=\"https:\/\/allonehealthdo.mylifeexpert.com\/signup\" rel=\"noreferrer noopener\" target=\"_blank\">AllOne Health\/Deer Oaks website&nbsp;<\/a>to sign up with company code: <em>austinccd<\/em><\/p>\n<p class=\"wp-block-paragraph\">\ud83d\udccc Need Help? Click &#8220;Email Support&#8221; for assistance<\/p>\n<p class=\"wp-block-paragraph\">\ud83d\udccc Access the New App: Add the portal to your phone\u2019s home screen for quick support anytime<\/p>\n<h3 class=\"wp-block-heading\">A Commitment to Your Well-Being<\/h3>\n<p class=\"wp-block-paragraph\">Your well-being is the foundation of our collective success. Whether you need mental health support, financial guidance, or work-life resources, these confidential services are here for you and your family members\u2014at no cost.<\/p>\n<p class=\"wp-block-paragraph\">I encourage each of you to explore these enhanced offerings and take advantage of the tools designed to help you thrive, personally and professionally. If there\u2019s one thing I want you to know, it\u2019s this: <em>You are supported. You are valued. And we are here for you.<\/em><\/p>\n<p class=\"wp-block-paragraph\">Thank you for all that you do to make ACC an incredible place to work and grow. Let\u2019s take care of ourselves, and each other. \ud83d\udc9c<\/p>\n<p class=\"wp-block-paragraph\"><em>Regards,<\/em><\/p>\n<p class=\"wp-block-paragraph\">Kelly Torrico<\/p>\n<p class=\"wp-block-paragraph\">Vice Chancellor, Human Resources<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Riverbats, In times of rapid change and uncertainty, one thing remains constant: our commitment to your well-being. As we navigate transformation together, supporting you\u2014our employees, faculty, and staff\u2014remains a top priority. That\u2019s why I\u2019m excited &hellip; <a href=\"https:\/\/offices.austincc.edu\/human-resources\/1244-2\/from-the-vc-stronger-support-anytime-you-need-it\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":58,"featured_media":0,"parent":1244,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3049","page","type-page","status-publish","hentry"],"featured_image_src":null,"featured_image_src_square":null,"_links":{"self":[{"href":"https:\/\/offices.austincc.edu\/human-resources\/wp-json\/wp\/v2\/pages\/3049","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/offices.austincc.edu\/human-resources\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/offices.austincc.edu\/human-resources\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/offices.austincc.edu\/human-resources\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/offices.austincc.edu\/human-resources\/wp-json\/wp\/v2\/comments?post=3049"}],"version-history":[{"count":0,"href":"https:\/\/offices.austincc.edu\/human-resources\/wp-json\/wp\/v2\/pages\/3049\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/offices.austincc.edu\/human-resources\/wp-json\/wp\/v2\/pages\/1244"}],"wp:attachment":[{"href":"https:\/\/offices.austincc.edu\/human-resources\/wp-json\/wp\/v2\/media?parent=3049"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}