Riverbats,
In times of rapid change and uncertainty, one thing remains constant: our commitment to your well-being. As we navigate transformation together, supporting you—our employees, faculty, and staff—remains a top priority. That’s why I’m excited to share an important enhancement to our Employee Assistance Program (EAP), ensuring you have access to expanded resources and holistic support whenever you need it.
Our EAP provider, AllOne Health (formerly Deer Oaks), is bringing new features and an upgraded member portal designed to make accessing care easier, more personalized, and more powerful than ever before.
What’s New?
✅ Enhanced Support – Mental health resources, self-guided therapy, financial wellness tools, work-life balance support, and medical advocacy referrals
✅ Seamless Access – Live chat, phone support, and online request forms for immediate assistance
✅ Mobile App and Portal – A new EAP Member Portal App for instant access on your device
Get Started:
📌 Sign Up Online: Visit the AllOne Health/Deer Oaks website to sign up with company code: austinccd
📌 Need Help? Click “Email Support” for assistance
📌 Access the New App: Add the portal to your phone’s home screen for quick support anytime
A Commitment to Your Well-Being
Your well-being is the foundation of our collective success. Whether you need mental health support, financial guidance, or work-life resources, these confidential services are here for you and your family members—at no cost.
I encourage each of you to explore these enhanced offerings and take advantage of the tools designed to help you thrive, personally and professionally. If there’s one thing I want you to know, it’s this: You are supported. You are valued. And we are here for you.
Thank you for all that you do to make ACC an incredible place to work and grow. Let’s take care of ourselves, and each other. 💜
Regards,
Kelly Torrico
Vice Chancellor, Human Resources
Back to Top