{"id":999,"date":"2025-03-07T20:43:00","date_gmt":"2025-03-07T20:43:00","guid":{"rendered":"https:\/\/offices.austincc.edu\/chancellor\/?p=999"},"modified":"2025-03-13T20:44:21","modified_gmt":"2025-03-13T20:44:21","slug":"message-from-the-chancellor-positioning-acc-for-the-future-town-hall-recap","status":"publish","type":"post","link":"https:\/\/offices.austincc.edu\/chancellor\/news-and-updates\/message-from-the-chancellor-positioning-acc-for-the-future-town-hall-recap\/","title":{"rendered":"Message from the\u00a0Chancellor: Positioning ACC for the Future\u2014Town Hall Recap"},"content":{"rendered":"<p>Dear Colleagues,&nbsp;<\/p>\n<p>Today, I hosted our March virtual employee town hall meeting. I shared updates on our latest audit and the changes we\u2019re making to help ACC function better and work smarter.&nbsp;<\/p>\n<p>We\u2019ve spent the past 18 months listening \u2014 <strong>really<\/strong> listening to you and learning more about your challenges and your visions for how we can better serve our students and each other. We\u2019ve been working with a consultant, Swim Digital, to assess and improve our structures and processes.&nbsp;<\/p>\n<p>What we\u2019ve seen and heard is clear and consistent: we need to adapt. Our guiding approach was simple:<\/p>\n<ul class=\"wp-block-list\">\n<li>Does it best help students?<\/li>\n<li>Does it make us more effective?<\/li>\n<li>Does it create greater alignment and role clarity?<\/li>\n<li>Does it solve problems or push us toward a solution?<\/li>\n<\/ul>\n<p><strong>Here\u2019s What to Expect<br \/><\/strong>We\u2019re going to position ACC for the future. For the first time in our collective history, we have significant revolutions happening in technology, economics, society, and politics. We\u2019re going to make several changes at the Cabinet level and within the functions of Student Affairs to help us plan for the future.&nbsp;<\/p>\n<p><em>Restructuring at the Cabinet Level<br \/><\/em>We have one of the most knowledgeable and experienced people here to do that. I\u2019ve talked with our Provost to reimagine her role. I\u2019m asking her to become our futurist. I think we\u2019re both really excited about the change that\u2019s coming.&nbsp;<\/p>\n<ul class=\"wp-block-list\">\n<li>Dr. Monique Umphrey will transition into a new role as Executive Vice Chancellor of the Future. She\u2019s going to be leading the work it takes to analyze trends and emerging technologies and break down societal shifts to find ways that can keep ACC forward-focused and innovative. With her leadership and experience, ACC will be the first community college in the nation with a futurist.<\/li>\n<\/ul>\n<p>With this change, we\u2019re taking the opportunity to refine, realign, and ultimately flatten our organization and remove layers of bureaucracy.<\/p>\n<ul class=\"wp-block-list\">\n<li>I\u2019m moving our vice chancellors of Human Resources, Student Affairs, and Instruction directly under the Chancellor.<\/li>\n<li>Our Student Information System (SIS) team also will be centralized and will have a direct line to the Chancellor. This team will help oversee collegewide project management and will focus on big-scale and culture-changing projects.<\/li>\n<li>This week, we welcomed our new Vice Chancellor for Advancement, Miriam Smith. She will report to the Chancellor and will lead our Foundation and advancement efforts.\u00a0<\/li>\n<li>Starting the week after spring break, we\u2019ll welcome our new Chief of Staff to the Chancellor, Aaron Henry. He\u2019ll help me to align the work of the Cabinet.<\/li>\n<li>With this new focus, we\u2019re going to move our Ombuds office directly under the Chief of Staff. We\u2019re lucky that it happens to be an area of expertise for Aaron.<\/li>\n<li>Our incubators will report to the Vice Chancellor of Strategic Initiatives.<\/li>\n<li>These changes will take effect Monday, May 19.<\/li>\n<\/ul>\n<p><em>Solving for Basic Needs<br \/><\/em>Helping our students meet their basic needs is one of our most critical issues. It\u2019s not just a Student Affairs challenge to solve. It cuts across every part of the College. It requires communications and marketing, our business office, government relations, community outreach, strategic initiatives, and thoughtful grants. We have to work together if we\u2019re going to serve more students. Here\u2019s what that looks like:&nbsp;<\/p>\n<ul class=\"wp-block-list\">\n<li>We\u2019re going to realign teams under the Special Advisor to the Chancellor for Basic Needs Systems, Cara Crowley.<\/li>\n<li>Cara already reports directly to the Chancellor. Now, she\u2019ll serve on the Cabinet.<\/li>\n<li>We\u2019re going to move our associate vice chancellors of mental health &amp; well-being and advocacy services from Student Affairs to Basic Needs. Both Dr. Ruth Reinhart and Steve Christopher will report to the Special Advisor to the Chancellor.<\/li>\n<li>Because this work is crucial to our Theory of Change Design Teams and their efforts, these changes will take effect immediately following spring break.<\/li>\n<\/ul>\n<p><em>Clearer Functions for Student Affairs<br \/><\/em>To provide clearer alignment and a more student-centered approach at scale, we\u2019re going to organize Student Affairs into two distinct reporting structures:<\/p>\n<p><em>Student-Facing Areas: <\/em>There are three unique functions for our student-facing areas within the division. Here\u2019s what we\u2019ve mapped out:<\/p>\n<ul class=\"wp-block-list\">\n<li><strong>Enrollment Management <\/strong>will oversee admissions, financial aid, enrollment, welcome centers, and testing centers. Dr. Dorado Kinney will lead this work.<\/li>\n<li><strong>Academic Advising &amp; Planning<\/strong> will oversee orientation, advising, and ACCelerators. We don\u2019t have someone appointed to oversee this work right now, but we\u2019re going to post a position in the coming weeks.<\/li>\n<li><strong>Student Rights &amp; Supports <\/strong>is our third bucket in this area. This includes Student Life, student rights &amp; responsibilities, career center (including our Make It Center), and transfer center functions. Dr. Willie Martinez will lead this work.<\/li>\n<\/ul>\n<p><em>Central-Facing Areas: <\/em>There are two unique functions for our central-facing areas of Student Affairs.&nbsp;<\/p>\n<ul class=\"wp-block-list\">\n<li><strong>Development and student communications <\/strong>are an important part of this work. They include functions for student communications, talent development and coaching for our staff, and enrollment analytics. Ana Rummer will lead this work.<\/li>\n<li><strong>Operations<\/strong> in the division will oversee the internal operations of the teams as well as the budget and resource management functions for Student Affairs. Tina Lynch will lead this work.<\/li>\n<\/ul>\n<p><strong>Next Steps<br \/><\/strong>These changes are all of ours. I\u2019m going to ask you to lean in.<\/p>\n<p>I know there are still a lot of questions about how this is going to look in the end and where different roles and responsibilities will fall. We haven\u2019t figured it all out yet. Over the next two months, we\u2019re going to keep the conversations going with our Student Affairs colleagues to ensure we get the function right before assigning roles. This is not about moving people into boxes. It\u2019s about making sure the right people, who understand the work, are in the right place.<\/p>\n<p>I am not going to divide up responsibilities just because it sounds easier. We need to be intentional. I will return in May with a clear outline of job functions and roles for this area of the College.<\/p>\n<p>I know change can be uncomfortable and sometimes scary, but it\u2019s necessary. Let\u2019s assume positive intent. Let\u2019s root ourselves in positive intent. Let\u2019s have each other\u2019s backs. Let\u2019s assume everyone here is trying their best. Let\u2019s be part of the solution, together.<\/p>\n<p>We should be a resilient organization and have the courage to do what\u2019s right for our students. The way forward is through transparency and radical simplicity. If you missed the town hall, you can <a href=\"https:\/\/offices.austincc.edu\/chancellor\/chancellors-town-hall\/\" target=\"_blank\" rel=\"noreferrer noopener\">watch a recording on our website<\/a>. I hope you will stay engaged and be part of shaping this change.<\/p>\n<p>Much love,&nbsp;<br \/>russell<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dear Colleagues,&nbsp; Today, I hosted our March virtual employee town hall meeting. I shared updates on our latest audit and the changes we\u2019re making to help ACC function better and work smarter.&nbsp; We\u2019ve spent the &hellip; <a href=\"https:\/\/offices.austincc.edu\/chancellor\/news-and-updates\/message-from-the-chancellor-positioning-acc-for-the-future-town-hall-recap\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,1],"tags":[],"class_list":["post-999","post","type-post","status-publish","format-standard","hentry","category-messages","category-news-and-updates"],"_links":{"self":[{"href":"https:\/\/offices.austincc.edu\/chancellor\/wp-json\/wp\/v2\/posts\/999","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/offices.austincc.edu\/chancellor\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/offices.austincc.edu\/chancellor\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/offices.austincc.edu\/chancellor\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/offices.austincc.edu\/chancellor\/wp-json\/wp\/v2\/comments?post=999"}],"version-history":[{"count":0,"href":"https:\/\/offices.austincc.edu\/chancellor\/wp-json\/wp\/v2\/posts\/999\/revisions"}],"wp:attachment":[{"href":"https:\/\/offices.austincc.edu\/chancellor\/wp-json\/wp\/v2\/media?parent=999"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/offices.austincc.edu\/chancellor\/wp-json\/wp\/v2\/categories?post=999"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/offices.austincc.edu\/chancellor\/wp-json\/wp\/v2\/tags?post=999"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}